Mercure Grand Jebel Hafeet Hotel - Al Ain

Jebel Hafeet, Al Ain, United Arab Emirates, 0  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Mercure Grand Jebel Hafeet Hotel - Al Ain

Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site parking

Luggage storage

Luggage storage

Locker room

24-hour

Late check-in

24-hour reception

24-hour room service

24-hour business center

Food/ Drinks

Poolside snack bar

A la carte restaurant

Welcome drink

Swim-up bar

Cafe

Snack bar

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Overview

Mercure Grand Jebel Hafeet Hotel boasts positioning close to Al Jahili Fort, Palace Museum and Camel Race Track, offering 124 rooms and featuring a rooftop terrace, a barber shop and allergy friendly rooms. Featuring original architecture, the hotel occupies a 5-story building opened in 2002.

The hotel is in the spectacular location steps away from a college, a palace and a museum. There are a stadium, a zoo and a fun park in the area.

This refined hotel is placed within proximity to palm trees and lakes.

Mercure Grand Jebel Hafeet Hotel can be reached in 25 minutes by car from Al Ain airport.

Rooms

Mercure Grand Jebel Hafeet Hotel comprises classic rooms with modern-style décor as well as a breathtaking view over the sea. Bathrooms are fitted with slippers, a bidet and bathrobes.

Eat & Drink

A breakfast is served in the bar. The onsite lovely restaurant entices with French dishes. The welcoming poolside bar offers billiards and a terrace.

The hotel offers a buffet breakfast at the price of AED 75 per person per night. 

Services

Limousines are available for rent at Mercure Grand Jebel Hafeet Hotel.

Relax

The property awaits guests with a wellness centre, a sauna and a steam room. On-site fitness facilities include a gym, a jogging track and gymnastics classes.

Internet

Wireless internet is available in public areas for free.

High-speed internet access is available in the hotel rooms for free.

Guest Parking

Free private parking is possible on site.

Number of floors:   5.  Number of rooms:   124.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Early check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Locker room
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Hairdresser
  • Bicycle storage
  • Beauty salon
  • Coffee shop
  • Vending machines
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Water sports
  • Hiking
  • Cycling
  • Outdoor tennis court
  • Badminton
  • Volleyball
  • Bocce
  • Golf course
  • Billiards/ Pool tables
  • Darts
  • Table tennis
  • Squash
  • Archery
  • Jogging track
  • Sports trainer

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Free aquapark access
  • Wedding services
  • Limousine service
  • Medical facilities service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter
  • Welcome drink

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Swim-up bar
  • Poolside snack bar
  • Snack bar
  • Dinner

Meeting facilities

  • 24-hour business center
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services
  • Children's buffet
  • Board games
  • DVDs/ Videos for children
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Leisure facilities

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Live entertainment
  • Sun terrace
  • Garden area
  • Barbeque grills
  • Spa & wellness center
  • Solarium
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Reflex massage

Room view

  • City view
  • Golf view
  • Pool view

Room facilities

  • In-room air conditioning
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Sitting area
  • Rooftop terrace
  • Balcony
  • Tea and coffee facilities
  • Bottled water
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Bidet
  • Towels
  • Bathrobe
  • Room toiletries

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
  • Blackout curtains

Policies

Check-in

  • from  12 pm

Check-out

  • until  3 pm

Children and extra beds

  • One child under the age of 2 may stay for free in a crib. 
  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Mercure Grand Jebel Hafeet Hotel - Al Ain Al Ain location
Show big map »

Hotel Address:

Jebel Hafeet, Al Ain, United Arab Emirates, 0

Get directions
City Center
  • Al Ain
    8.3 mi
Airports
  • Al Ain (AAN)
    15.5 mi
  • Al Maktoum (DWC)
    67.8 mi
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  3 pm
  • Number of floors:
    5
  • Number of rooms:
    124

Hotel Awards

UAEHOTEL AWARDSHighly RecommendedAl AinMercure Grand Jebel Hafeet

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in United Arab Emirates

Use Badge

Rooms and availability

Standard Double Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 2 Single beds or 1 Double bed, 1 Single bed

  • Check Prices
Room Description:

Standard|Double Standard (non-refundable) (same Bedding As Parents)

Standard Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Standard|TRIPLE STANDARD ROOM

Suite
  • Max occupancy:

    3 persons

  • Check Prices
Mercure Grand Jebel Hafeet photos Room
Superior Double Room
Pool view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, 1 Double bed and 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Balcony
  • Work desk
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Voice mail
  • Fax machine
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Washer/dryer
  • Bidet
  • Shower cap
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Electric kettle
  • Bottled water
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • Computer hookup
Room Description:

NON-REFUNDABLE Superior Room with 1 double bed, Pool side

Superior Twin Room for Single Use
  • Max occupancy:

    1 person

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Private pool
    • + More
Room Description:

Twin room sole use

Mercure Grand Jebel Hafeet photos Exterior Hotel information
Deluxe Twin Room
Golf view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 2 Single beds or 1 Double bed, 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Laundry services
  • Work desk
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • 220/240 V AC
  • Interconnecting doors
  • Voice mail
  • Fax machine
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Washer/dryer
  • Bidet
  • Shower cap
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Flat-screen TV
  • Wake up service
  • In-house movie
  • Computer hookup
Room Description:

Deluxe|Deluxe Golf View ( Double/Twin)

Deluxe Twin Room for Single Use
  • Max occupancy:

    1 person

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

Twin room sole use

Deluxe Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Triple room with child extra bed (3-12 yrs)

Mercure Grand Jebel Hafeet photos Room
Deluxe Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Voice mail
  • Fax machine
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Bidet
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • Wake up service
  • Computer hookup
Room Description:

Suite|Deluxe Suite, 1 Double Bed (non Refundable)

Deluxe Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Mercure Grand Jebel Hafeet photos Room
Executive Queen Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Voice mail
  • Fax machine
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Bidet
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • Wake up service
  • Computer hookup
Room Description:

Suite|Executive Suite, 1 Queen Bed (non Refundable)

Mercure Grand Jebel Hafeet photos Exterior Hotel information
Executive Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Queen-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Internet access
  • Safe deposit box
  • Laundry services
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe/closet
  • Carpeted floor
  • 220/240 V AC
  • Interconnecting doors
  • Voice mail
  • Telephone
  • Bathroom:Additional bathroom
  • Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Washer/dryer
  • Bidet
  • Shower cap
  • Guest toilet
  • Bedding:Linen
  • Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining area
  • Bottled water
  • Fruits
  • Media:Flat-screen TV
  • Wake up service
  • In-house movie
  • DVD player
Room Description:

NON-REFUNDABLE EXECUTIVE SUITE

Presidential King Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Voice mail
  • Fax machine
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Bidet
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • Wake up service
  • Computer hookup
Room Description:

Suite|Presidential Suite, 1 King Bed (non Refundable)

Presidential Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Triple room with child extra bed (3-12 yrs)

Presidential Suite
  • Max occupancy:

    3 persons

  • Check Prices
Presidential Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices

Mercure Grand Jebel Hafeet Location

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  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

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What's nearby

Places of interest

  • Hot Springs Green Mubazzarah1.7 mi

Local attractions

  • Al Ain Wildlife Park & Resort6.5 mi
    Al AinUnited Arab Emirates
  • Al Ain National Museum8.9 mi
    Box 15715, Al Ain
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  3 pm
  • Number of floors:
    5
  • Number of rooms:
    124

Hotel Awards

UAEHOTEL AWARDSHighly RecommendedAl AinMercure Grand Jebel Hafeet

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in United Arab Emirates

Use Badge

Mercure Grand Jebel Hafeet Reviews

Guest reviews are submitted by our customers after their stay at Mercure Grand Jebel Hafeet

Average guest rating

7.8out of 10
Fabulous
Based on 539 reviews

Rating by category:

Rooms
9.0
Service
5.0
Value
10.0

Guest reviews

  • Group of friends
    7.4

    The location is special. The food was excellent. The room was comfortable and quiet. The facilities were more than adequate for a week-end break.

    The front desk staff were inefficient and offhand, almost to the point of rudeness. They hotel had mis-read the booking and tried to infer I had made a mistake and there was no booking for the 2nd room. My request for 2 single beds was accommodated by putting a bolster down the middle of the bed. We had to wait for over an hour for the 2nd room to be ready. There was no apology from the staff.

  • Older travelers
    10.0

    I realy enjoyed the hotel from the time of arrival and the friendliness of the staff the ambience of the place,the comfort of the room and view overlooking the town especially at night ,we realy enjoyed the games and the gym and relaxing at the pool and joining in on the waterslide was such fun for me and my wife. And to top it off with an evening stroll with the weather just awesome.

  • Couple
    8.8

    The view was marvelous

    The price from Booked.net was higher than from the hotel directly

  • Family with children
    7.0

    Wash room of the room would have been more clean...

  • Couple
    5.8

    Good location. Beautiful view from the mountain top. The cafe at the tip of the hotel that serves shisha is a great way to spend the evening.

    Hotel staff and service was quite bad. We had to wait 2.5 hours to check in, then 2 hours to check out. Only one person was manned at the desk which was entirely inefficient. In addtional, hotel staff (namely concierge/front desk) were quite rude. Very disappointed and would not go to hotel again.

  • Family with children
    6.2

    Hotel is nice for a week end break specially for families. Unique in its location and services offered are not bad

    The food is too expensive and not worthed the 300 aed + we paid me and my wife for a buffet dinner. They should lower their prices and make a better quality of food. Knowing that there's no competion around and the closest restaurant is maybe 30 kms away I would suggest to avoid some how to eat in their restaurant.

  • Family with children
    4.0

    I will not recommend this hotel to anyone, the hotel rooms were old and the facilities looked all worn out. The mattress and pillows need replacement I got a stiff neck for 2 days and I had to get medication. The hotel is over priced and so is the breakfast (70 AED). I will not return to this hotel again. The reception staff were horrible. Wrong choice I made through Booked.net.

  • Couple
    4.6

    Location, View

    Service and staff were bad, sorry to say that

  • Older travelers
    7.0

    Stunning location, clean spacious room, good poolside area.

    Slow check in and check out. Overpriced food

  • Older travelers
    7.0

    we requested for double bed, instead they gave us two single beds.

  • Couple
    7.4

    Great view

    Too many screaming kids - I had no idea it was such a family place. And the fact that I was in a smoking room even though I requested a non- smoking room.

  • Couple
    6.6

    When I look from the windows and find the mountain surrounded all me :)

  • Older travelers
    5.4

    The bar and staff were nice and attentive, given that we were the only guest all evening. The view over Al Ain was nice.

    The service was extremely poor. I ordered a bottle of champagne to be in the room on arrival for a special occasion and it was not there. It took us 2 hours of endless phone calls to room service to have it delivered. Really disappointed. The pool bar closed after one drink! I waited 15 minutes to be served in the lobby cafe and finally gave up. The service person was behind the counter busying himself but completely ignored me. Would never go back and would not reccommend!

  • Family with children
    7.4

    Location, wheather due to its hight.

    They reduced materials in rooms such as tea, coffee. Shampoo was not available even after we asked for it although they provides Body Lotion and Bath Gel. Breakfast was not included.

  • Older travelers
    8.2

    Staff hospitality and attendance was perfect

    Restaurant/food at pool side was below expectation and needs improvement.

How to reach hotel

hotel Mercure Grand Jebel Hafeet Hotel - Al Ain Al Ain location
Show big map »

Hotel Address:

Jebel Hafeet, Al Ain, United Arab Emirates, 0

Get directions
City Center
  • Al Ain
    8.3 mi
Airports
  • Al Ain (AAN)
    15.5 mi
  • Al Maktoum (DWC)
    67.8 mi
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  3 pm
  • Number of floors:
    5
  • Number of rooms:
    124

Hotel Awards

UAEHOTEL AWARDSHighly RecommendedAl AinMercure Grand Jebel Hafeet

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in United Arab Emirates

Use Badge